The tradeshow industry was one of the hardest-hit in 2020 and while 30% of companies managed to take full advantage of unstable markets, 30% scraped bottom or worse. Rising from the bottom third, Mark Johnson ended the year with more cash than he started. Listen in to hear how he accomplished remarkable pivots to keep the entrepreneurial dream alive while safeguarding his clients during some of the most volatile times in recent US-history.
Our conversations focuses on the fourth principle that we cover in our Intentional Growth Course: strategic planning. When Mark and his company found themselves in a bind because of what COVID did to their niche market, they didn’t just roll over. They decided to pivot. Today Mark talks about how he did it (and the steps to how that led them to become an even bigger business), why and how building an intentional business has led them to even bigger success, and how to identify markets that align with your business’s niche and values so you can do the same thing.
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Mark Johnson is the CEO and founder of Star Exhibits, a strategic face-to-face marketing solutions company as well as CEO and founder at myBackyardStudio, which offers attractive and affordable space options addressing the need to do more from home. His passion to deliver human-centric solutions spills over from his for-profit endeavors as he is known for taking an active part in ensuring the safety and security of his clients. Mark has served on the board of international and national industry associations, as well as multiple non-profits.
07:36 - “We were coming into 2020 thinking we were going to have a fabulous year.” – Mark Johnson
09:12 - “In 2020, IFES, International Federation of Exhibition Services, posted a 70-90% drop in revenue in our industry worldwide.” – Mark Johnson
10:36 - “We’re not going to put this on our website, but we have customers that are in trouble and we have a shop full of guys who know what they’re doing, let’s go help them board up stores and protect their assets.” – Mark Johnson
17:09 - “You gave us the business, but we don’t have any orders yet.” – Mark Johnson
19:47 - “You know, we don’t live in Cuba! We’ve got to figure out some other way to to do this.” – Mark Johnson
26:26 - “Ideas are currency. Can you come up with good ideas and solutions?” – Mark Johnson
33:44 - “A good percentage of [businesses that Mark talked to] were just like, ‘No, I’m worth 3 million! I’m worth 30 million!’ and, just… Not today, sorry.” – Mark Johnson
35:57 - “The key thing is, ‘When will companies and employers let their employees travel?’” – Mark Johnson
47:53 - “I think where my strength has been is, I know what I know but I know more of what I don’t know and I’m really willing to go talk to other people and find out about it.” - Mark Johnson
53:38 - “If you want to be an entrepreneur, you have to lean into it.” – Mark Johnson
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